Northwind Technologies

Enterprise And IT

Service Management

Distributed IT help desk management and ticketing solution –Change, Asset and Configuration Management, Service Catalog and more to deliver a consistent user experience across all business functions.

ServiceDesk Plus is a powerful package of solutions and products that facilitates IT infrastructure from conquering the everyday challenges to offering premium customer service. Centralized monitoring and transparency of the IT issues ensure uninterrupted operations and zero lost productivity for the IT firms and stakeholders.

Achieve that extra mileage with reliable IT help desk

High powered ITSM workflows

Extraordinary IT management apps

Automation for speed and innovation
Efficient and robust reporting management

Drag-and-drop customization

On-premise & cloud integration

Tailor-Made IT Help Desk Features Based On ITIL

Incident Management

Request Management

Problem Management

Change Management

Asset Management (ITAM)


Reports and Dashboards

Service Catalog

Other Products

Asset Explorer

End-to-End Asset Management Solution

Effectively manage from planning to disposal assets with web based ITAM software which helps track and govern IT and Non IT assets in your organization

Integrate an efficient asset management tool to assess, monitor, and manage hardware and software assets in your organization. Ensure uncomplicated multi-level software compliance for the end-users and prevent unauthorized software usage.